| Answer: Make sure that the version of EndNote that's currently open matches the version of the tools in Word when you go to "Tools > EndNote". The name of that "EndNote" submenu should be EndNote 6, 7 or 8. This error will come up if you are using a different version of EndNote than the version of the CWYW tools that are installed in Word.
This error may also come up if the library you are using has become corrupt. To fix a damaged library, close out of the library in EndNote and go to "Tools > Recover Library". Here, select the library you would like to recover, it will then create a "Saved" version of the library that you can try using instead.
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